Responsibilities

• • To act as a middle person between the Company and customer in resolving complaint or issue effectively and professionally
• • To assist in providing excellent customer service
• • To provide feedback and maintain the progress or status of cases

Requirements

• • Bachelor degree in related field with a minimum of 2 years experience
• • Experienced in customer service is added advantage
• • Proficient in English & Bahasa Malaysia, oral & written
• • Able to work in team, multitasking and priorities assigned simultaneously
• • Able to work independently and under tight schedules
• • Good interpersonal skills, energetic, enthusiastic, independent & pro-active
• • Pleasant personality and able to communicate effectively with the customers and all levels of employees
• • Computer literate