Responsibilities

• •Attend to/and handle calls on customer inquiries, create case file and forward to person in charge
• •Provide explanation to callers on general inquiries
• •Arrange breakdown calls and liaise with service provider
• •Act fast to resolve general inquiries and minor complaints

Requirements

• •Candidate must possess a Diploma in any discipline
• •Good spoken and written in both English and Bahasa Malaysia
• •Natural interest to serve/communicate with people
• •Have basic telephone etiquette / skills
• •Cheerful / lively character
• •Fast learner and able to do a multitasking tasks
• •Good knowledge on Perodua products and services
• •Sound knowledge on technical background is an added advantage