Admin Assistant (Call Centre Agent) - Customer Relation Department
Call Centre, Customer Relation Department
Location
Sungai Choh, Locked Bag 226, 48009 Rawang, Selangor
Closing Date
12 Jun 2015
Responsibilities
•Report to superior on daily task and any special task given.
•Attend to/and handle calls on customer inquiries, meeting the target and goals of contact centre.
•Arrange breakdown calls and liaise with service provider
•Act fast to resolve general inquiries and minor complaints
Requirements
•Candidate must possess a Diploma in any discipline
•Good spoken and written in both English and Bahasa Malaysia
•Natural interest to serve/communicate with people
•Have basic telephone etiquette / skills
•Cheerful / lively character
•Fast learner and able to do a multitasking tasks
•Good knowledge on Perodua products and services
•Sound knowledge on technical background is an added advantage
•MS Office literate is a must