Check and verify payment voucher for customer refund & ensure complete supporting documents is attached, double entries and amount to be refunded are correct
Perform daily collection and banking reconciliation report from branch & service centre to ensure every collection for the day has been accounted to match subsystem amount against bank statement
To ensure the accuracy and the completeness of daily job:
Prepare debit note and credit note on daily basis and/or as and when is required and to ensure double entries and amount are correct before key-in into financial system
Ensure submission of daily collection report on timely basis i.e. every Tuesday and Friday
To ensure queries from outlet has been addressed/answered within 24 hours
To ensure submission of document from outlets as per timeline as well as the completeness of documents:
Petty cash submission every 15th and 25th of the month
Payment voucher for utilities every 15th and 25th of the month
To safekeeping all branch operation documents, records and ensure proper filing has been done on every Friday of the week
Detail-oriented, able to multi-task in a fast pace environment especially during month end closing
Able to resolve complaint from outlet by investigating issues and composing responses; resolve issues aiming to customer contentment and the preservation of the company’s reputation
Good people skill for working with range of colleagues and outlets
Requirements
Diploma in Accounting
Proficient in Microsoft Office applications
Good interpersonal and communication skill in Bahasa Malaysia and English
Team player with minimal supervision
Willing to work with extra hours (if required)
Self motivated with high level of drive, energy, persistence and initiative
Strong communication and presentation skills.
Well Organized, able to handle multiple tasks at once